Term and Conditions

Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing and using roomandjoyshop.com, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws. If you disagree with any part, please do not use our website.

2. Website Use

User Responsibilities:

• Provide accurate and complete information when creating an account or placing orders
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to interfere with website security or functionality

3. Products and Services

Room & Joy offers quality furniture including:

• Bar Furniture & Stools
• Bedroom Furniture & Beds
• Dining Room Sets
• Home Office Desks
• Storage Solutions
• And other home furnishings

Product Information:

• We strive for accurate product descriptions, images, and pricing
• Colors may vary slightly due to monitor settings
• Dimensions are approximate
• Some assembly may be required

4. Orders and Payments

Order Process:

1. Select items and add to cart
2. Proceed to checkout with accurate shipping information
3. Choose payment method (Visa, MasterCard, JCB, or PayPal)
4. Review and confirm your order
5. Receive order confirmation via email

Payment Terms:

• All prices are in USD
• Payment is required at time of purchase
• We process payments securely and do not store credit card details
• Sales tax will be added where applicable

Order Processing:

• Orders are processed within 1-2 business days
• You will receive shipping confirmation with tracking
• We reserve the right to cancel orders for pricing errors or stock issues

5. Shipping Policy

Shipping Options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Shipping Limitations:

• We ship worldwide except to some Asian countries and remote locations
• International customers may be responsible for customs duties and taxes
• Delivery times are estimates, not guarantees

6. Returns and Refunds

Return Policy:

• 15-day return window from delivery date
• Items must be unused, in original packaging with all tags
• Futon mattresses and custom orders are final sale
• Contact [email protected] to initiate returns

Refund Process:

• Refunds issued to original payment method within 7-10 business days
• Original shipping fees are non-refundable
• Customers responsible for return shipping costs

Damaged Items:

Contact us immediately with photos if your furniture arrives damaged. We’ll arrange replacement or repair at no cost.

7. Intellectual Property

All content on this website (text, images, logos, designs) is the property of Room & Joy and protected by copyright laws. Unauthorized use is prohibited.

8. Limitation of Liability

Room & Joy shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delivery delays beyond our control
• Minor variations in product appearance
• Improper assembly or use of products

9. Governing Law

These Terms shall be governed by the laws of the State of Illinois, USA. Any disputes shall be resolved in the courts of Rockford, Illinois.

10. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

11. Contact Information

Room & Joy
2188 Memory Lane
Rockford, US 61101
Email: [email protected]